Exit: The Polar Station
Exit: The Polar Station
Number of Players: 1-4
Playing Time: 60-120 Minutes
Recommended Ages: 12+
A wonderfully mild morning in the Arctic — only -15° Celsius! You belong to a large research organization, which is divided between several stations. As part of Division IMB-Q-12, you are researching climate change at the North Pole. Everything is strictly secret and you have no idea what the missions of the other teams are. From Division IMB-Q-13, for example, have not seen or heard anything for weeks.
Suddenly the evacuation alarm goes off! You run to the door, but it has already been locked automatically. = Through the window you can see your colleagues from the other stations run to the helicopters. You are left alone in the freezing Arctic ...
You crawl into an adjacent station via a ventilation shaft. Again, the door is already locked. The lab is devastated and you wonder what happened here. Then you find a notebook and a strange disk. Everything in the room is secured with numbered locks. Then it dawns on you that only if you can figure out all of the codes to unlock the locks in time, can you escape. If not, this will be your bitter (cold) end.
Important: The following items are ineligible for returns:
- Trading Card Products, such as Trading Card Games and Sports Cards
Return and Order Cancellation Surcharge
For any return or order cancellation (including pre-order), we charge a 10% restock fee. The return shipping is also at the expense of the customer.
Return Policy
Returns are only permitted for board games, puzzles, and supplies, They are not permitted for any trading card or collectible item. We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. These set of rules and instructions applies to receiving your order via shipping, delivery, or pick-up.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Return label is not provided and must be purchased at returner's expense.
To start a return, you can contact us at sales@skafexpress.ca. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how to return it. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at sales@skafexpress.ca.
All returns are to be sent to:
Let's Play! Cards and Games!
470 Hodder Avenue
Thunder Bay, Ontario
Canada, P7A 7X5
Damages and issues
Definition of Damaged:
- If there is significant damage to your product as a result of shipping, such as:
- the product box is torn apart and pieces are scattered and broken in the shipping box
- the contents are damaged within the product's packaging, such as electronic pieces do not work or cards and pieces are torn or broken
What we do not define as damaged:
- Any creases or bumps to product box
- Any tears or rips to shrink wrap
We have these definitions for damages because no supplier would even consider refunding or discounting us if we received products with blemishes. In truth, most products outside an initial launch are likely to be shipped with different products within the same shipping box - a shipping term known as re-packing. Consequently, it is unrealistic to have a product's packaging to be flawless.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. For defective products we will work between you and the manufacturer. For damages caused by shipping, we will work with you and the carrier.
Exceptions / non-returnable items
Returns are not permitted for any trading cards.
Unfortunately, we cannot accept returns on gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Exchanges are not permitted for trading cards.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too. Please allow for up to 14 days for refund to be completely processed after we've received your returned items. In some rare instances, this may take a little bit longer. In such a case, we will work with you to figure out what's wrong. Please contact sales@skafexpress.ca should this happen.
Special Requests and Product Questions
Any special requests for shipping or special requests on items items must be made and confirmed with staff BEFORE purchase. Un-confirmed requests may not be honoured. If refund option is available for these items, it will be at customer's expense for shipping plus 10% restock fee. Again, some items are not allowed to be returned under our policy. This is likewise for general questions about products. The onus is on the customer to make sure their question about an item is answered BEFORE purchase. Please call us direct at 1-807-683-3943 during business hours, or e-mail us at sales@skafexpress.ca if you have any questions about a product or requests before your purchase. Thank you.
Missing Parcels after Delivery Confirmation
If any parcels or packages are missing after delivery confirmation by courier, we will insure up to $100 dollars of your invoice if courier cannot find the parcel(s) after a ticket with them is made. If more insurance is desired, customer must contact and confirm with us before checking out their order. We can be reached during normal business hours at 807-683-3943 or sales@skafexpress.ca